Freie Universität Berlin Berlin, Project Leadership: Dr. Simona Olivieri, Duration: 10/2021-11/2023.

The project addresses the needs expressed by the ombudspersons in a previous project to support their work and develop a concept that goes beyond mere training programs. It promotes professional exchange and networking among ombudspersons by establishing a communication and exchange platform, in addition to organizing training workshops (e.g., case training, use of digital tools, mediation). Regular interaction with the institutions of the partner organizations within the Berlin University Alliance is sought to identify potential for joint processes, procedures, and infrastructures. The OBUA – Ombuds Office at BUA project is conducted as part of meta-research to further advance research on ombudsman methods, evaluation, and sustainability.